New Zealand’s New Managed Isolation and Quarantine System

On 5 October 2020, New Zealand implemented a new isolation and quarantine system. Everyone flying to New Zealand (unless they are exempt) needs to register on a new Managed Isolation Allocation System to secure their place in a managed isolation facility before they book and board their flight to NZ. Once registered they will be issued with a voucher that confirms their allocation to a place in managed isolation and they will need to present their voucher at the airport in order to board their flight.


Getting a voucher will be a legal requirement for all people flying to New Zealand from the 3rd November 2020, but to help with the initial transition there will be a grace period for those travellers arriving between 8am, 5 October 2020 and 11.59 pm, 2 November 2020. Travellers who arrive at the airport without a voucher during the grace period will still be able to board their flight, however, their check-in process may take longer while airline staff work with MIQ to arrange a place for them in managed isolation and you are strongly encouraged to get a voucher confirming you have been allocated a place in a managed isolation facility before you board your flight. 


There is no fee for getting a voucher. However, some people will be charged for their stay in managed isolation or quarantine.


The Managed Isolation Allocation System will allow the government to better match the number of people flying into the country with the availability in managed isolation facilities and ensure the number of people arriving does not exceed the available rooms. People using the Managed Isolation Allocation System will be able to note dietary requirements, accessibility considerations, select double or twin rooms, and list any other needs or requests. By having this information in advance, the managed isolation facilities will be better able to support the different needs of people during their stay.


Travellers will be able to request a voucher from the Managed Isolation Allocation System online portal from now and Head Medical will provide full support to their doctors with this process.


You can find more information about New Zealand’s Managed Isolation & Quarantine here:

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